Cancellation Policy
Cancellation Policy
At GainsSteel.com, we work quickly to process and ship orders as soon as possible. Please review our cancellation policy below.
1. Order Cancellation Timeframe
Orders may be canceled within 1 hour of being placed.
To ensure fast shipping and timely delivery, our system begins processing orders shortly after purchase.
2. Automatic Order Processing
All orders are automatically confirmed and moved into processing 1 hour after checkout.
Once this time has passed, the order will no longer be eligible for cancellation.
3. How to Cancel an Order
To request a cancellation, please email us immediately at:
Please include the following information:
- Full Name
- Order Number
- Request to Cancel Order
4. Late Cancellation Requests
If your cancellation request is submitted after the 1-hour cancellation window, we may be unable to stop processing or shipment.
In this case, your order will no longer qualify for cancellation.
5. Contact Us
📧 support@gainssteel.com
🌐 gainssteel.com
If you need assistance, our support team will respond within 24 hours, excluding weekends and public holidays.
Last Updated: April 26, 2026